A recent event in my community was a reminder that most companies (and people) don’t know how to apologize—and that has repercussions. A restaurant opened nearby with the aim of serving the vegan ...
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How to make your apology more effective
It can be difficult to find the right words to show you really mean it when you apologize. But there are linguistic cues you can use to get your message across. My recent research suggests that the ...
It can be difficult to find the right words to show you really mean it when you apologise. But there are linguistic cues you can use to get your message across. My recent research suggests that the ...
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