About Convoso Convoso is the leading AI-powered contact center platform purpose-built for revenue teams. Trusted by ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact ...

SAN FRANCISCO, Jan. 14, 2026 /PRNewswire/ -- Canary Technologies, the industry's leading AI-powered Guest Management System, has been recognized as the Best Voice & Call Center Software in the 2026 ...

NASA lost contact with the MAVEN probe in Mars orbit, and teams are working to reestablish communications after an unexpected ...

SINGAPORE, SG - January 09, 2026 - PRESSADVANTAGE - Voiso, a global provider of AI-powered contact center software, has ...

CallTower, a provider of UC, contact center and collaboration solutions, has expanded its partnership with cloud software ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Buried within iOS 26 is a hidden history that lets you see every call you've ever exchanged with a specific contact, potentially going back years. You might not know it, but you can access this ...

One of the hottest markets in the artificial intelligence industry is selling chatbots that write computer code. Some call it “vibe-coding” because it encourages an AI coding assistant to do the grunt ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...