Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

Salesforce has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions designed to engage and convert inbound B2B buyers. The move extends Salesforce’s agent ...

Salesforce boosted its full-year forecast on Wednesday while calling out momentum for its artificial-intelligence offerings. The earnings report is set to offer a lift to the software stock, which has ...

Analysts estimate Salesforce will report $10.3 billion in third-quarter revenue on Wednesday. Salesforce's artificial-intelligence strategy will be put to the test on Wednesday when the company ...

WASHINGTON, Nov 20 (Reuters) - Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have exposed customer data. In a brief statement, ...

Attackers leveraged stolen secrets to hijack integrations and access customer data, highlighting the need for enterprises to audit connected apps and enforce token hygiene. Salesforce has disclosed ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data theft attacks targeting customers. The cloud-based software company noted ...

Salesforce research into how CIOs are using agentic AI has found the technology to be making their roles more strategic than ever within their businesses. The customer relationship management (CRM) ...

Salesforce has entered into a definitive agreement to acquire Israeli startup, Doti, aiming to enhance AI-based enterprise search capabilities offered via Slack. The demand for efficient data ...

Salesforce Inc. today announced plans to acquire Doti Ltd., a startup with an artificial intelligence search platform for enterprises. The deal reportedly values Israel-based Doti at $100 million. The ...

View post: Bank of America spots major Nvidia-linked stock market setup Salesforce replaced Help search with Agentforce AI, causing customer backlash; search returns November 15. Company enters IT ...