Notions of linear, inevitable progress and conceptual frames that wall off modernity from what came before now seem more like pipe dreams or propaganda than a data-grounded record of humanity’s ...

HCL Unica+ is transforming customer engagement for large Indian enterprises. In this interview, Iyer explained how one ...

Features, articles and commentary written by Contractor magazine's editors, industry experts, consultants and speakers.

Before we get started, I would like to remind you that some of the information discussed will include forward-looking ...

AI-driven customer centricity is built on a continuously learning system that interprets behaviour, identifies intent, and ...

Background Primary healthcare is crucial for universal health coverage in low- and middle-income countries. While research on ...