The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

BMC, a provider of IT solutions for the digital enterprise, has introduced an intelligence-enriched, integrated IT Service Management (ITSM) and IT Operations Management (ITOM) platform with BMC Helix ...

BMC has expanded its partnership with IBM, building upon a cognitive collaboration introduced in 2017, through which AI technologies from IBM Watson were integrated into BMC Helix, BMC’s cognitive ...

New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet The Helix platform, one of the first market-ready solutions to ...

AIOps solutions from BMC provides organizations with a new approach that’s underwritten by advances in big data and ML by reducing event noise automatically, intelligently detect anomalies and ...

Huisman modernized internal processes for service desk tickets across multiple aspects of the business to better empower employees with a centralized, highly automated platform across its IT, HR, ...

We are seeking an experienced BMC Helix Developer to join our dynamic team. This role requires expertise in BMC Helix ITSM, Business Workflows (BWF), Digital Workplace Catalog (DWP), and Smart IT ...