Outcome-driven metrics help provide that defensibility. They let leaders demonstrate that controls are not just deployed but ...

In this day and age when healthcare provider organizations are constantly getting slammed by black hat hackers, CIOs and CISOs need to keep a sharp eye on all the cybersecurity efforts underway and on ...

Whether running the financial operations for a single hospital, a physician's network or a large, integrated health system, the sheer number of metrics finance managers have to keep track of can be ...

In the spirit of transparency, the Office of Management and Budget has opened agency IT performance metrics that it has kept private in the past. OMB published metrics for the first quarter of fiscal ...

On a regular basis, Kevin Brennan — executive vice president of finance and CFO of Danville, Pa.-based Geisinger Health System — monitors his system’s margin, EBITDA, capital structure, liquidity, ...

Numbers can be a good way to measure employee performance. Sometimes. Want to know if a customer service employee effectively resolves complaints that arise? Number of calls answered, call duration, ...

Creating dashboards can make care quality metrics easily visible and accessible. To that end, an article published this month in the journal Big Data describes how analysts for one electronic health ...

Throughout the first year after a baby is born, the parents take the baby to the doctor for monthly check-ups. The doctor weighs and measures the baby. If the baby is growing and getting bigger, then ...

Provost and Executive Vice Chancellor Ralph J. Hexter displays the new Provost's Dashboard, an aggregation of important data on UC Davis academics and research. (Dave Jones/UC Davis) Provost Ralph J.