Sonos, the current popular brand of smart speaker that people don’t [yet] talk to, really wants its customers to agree to the company’s new privacy policy; so much so, that failing to acknowledge the ...

If you’re using an older Sonos device like the CR200 remote, a Zone Player, or the first-generation Play:5, you have some tough decisions to make. Sonos just announced that starting in May, a variety ...

Sonos has announced that come May 2020, a number of its older products will no longer receive software updates. That’s fair enough, especially considering some of the devices were introduced as far ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Sonos customers who turned on their speakers last week might have ...

Sonos CEO Patrick Spence today issued a written apology to Sonos customers for “significant problems with our new app.” The apology — which was uploaded as images on various social media accounts, in ...

Sonos is continuing to distance itself from some of the oldest products it has sold over the years. Starting in May of 2020, a group of "legacy" products will stop getting software updates and new ...

Version 5.2 of the Sonos software adds support for two or more accounts on many music streaming services. Jason Jenkins Director of content / EMEA Jason Jenkins is the director of content for CNET in ...

We've been griping about the limitations of the existing wireless Sonos controller for just about as long as Sonos has been pumping them out -- not that it's a horrible chunk of hardware, just that we ...

LOS ANGELES (AP) — Want to put a speaker in a bookshelf or under a chair without compromising sound quality? Wireless speaker company Sonos is releasing a software update that will intelligently ...

It’s not often that a company announces that they’ve figured out a way to make people stop paying for a piece of hardware by purposely making it obsolete, but that’s just what Sonos has done. Sonos ...

How long should a manufacturer be responsible for maintaining support for legacy products? At the more controversial end of the spectrum, companies such as John Deere ...