Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

Salesforce.com will be delivering a new user interface with its latest update. On Wednesday, Salesforce.com touted its next release---the company delivers three a year---and this update includes new ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

Salesforce is 16 years old. And to look at Sales Cloud, its flagship web-browser-based CRM software, you would definitely know it. It just looked dated. That's why Salesforce is now introducing the ...

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced ...

We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...