A slate of one-star reviews, some from people who admitted they had never even dined at the restaurant, said it all: Customers were not pleased about the service charge. Some seemed viscerally angry ...

A Florida restaurant has elicited criticism after announcing its new service charge policy that would affect customers coming to dine with them but wouldn't be beneficial to their employees. Photos of ...

Name something more British than the awkward moment when one person wants to contest the service charge at dinner and the other just wants to pay the bill and skedaddle The whole situation becomes ten ...

DENVER (KCNC) — When you see a service charge at a restaurant, where do you think that’s going? Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an ...

“20% charge going back to corporate.” This service charge should not have been a surprise to anyone sitting down at Lobster Shop since it reopened after a $4 million renovation on Tacoma’s waterfront ...

This service charge should not have been a surprise to anyone sitting down at Lobster Shop since it reopened after a $4 million renovation on Tacoma’s waterfront in 2023. The website homepage linked ...