NYC grad thought she was paying down her student loans — until she found out they were in forbearance. How to make sure it doesn’t happen to you

When servicers change, borrowers can get stuck in forbearance without warning. Here’s how to spot the problem and fix it fast ...
NBC News

Student loan servicer transfer led to 'millions of consumer credit reporting errors': Lawmakers

A “faulty” transfer of student loan accounts from Nelnet to Mohela in 2023 led to “millions of consumer credit reporting errors,” lawmakers say in a new letter to government agencies reviewed by CNBC.
Morningstar

Elizabeth Warren probes student-loan transfer that tanked borrowers' credit scores

The letter to student-loan servicers and credit-reporting agencies is the latest example of scrutiny from the U.S. senator and consumer advocates A group of Democratic senators is accusing ...
AOL

NYC grad thought she was paying her student loans — until a transfer put them in forbearance. How to avoid the same fate

When student loan servicers change hands, the transition can lead to major headaches — just ask Annie Nova in New York City. Nova is a reporter for CNBC, and since finishing grad school in 2017, had ...
NBC 6 South Florida

Student loan servicer transfer led to ‘millions of consumer credit reporting errors': Lawmakers

The change in loan servicers caused nearly 2 million duplicate student loan records to appear on borrowers' credit reports, while hundreds of thousands of borrowers' credit scores were reported ...