PARIS and REDMOND, Wash., Feb. 8, 2005 — Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), and Microsoft Corp. today ...
AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (NASDAQ: UPLD) has announced that its InGenius computer telephony integration (CTI) software is now available as a premium application on Genesys ...
MONTREAL, Canada, July 15, 2008 — Paraxip Technologies, a Sangoma Company (TSX Venture Exchange: TSXV: STC) (www.paraxip.com), a leading developer of software products that empower the rapid and cost ...
Avaya and Genesys Telecommunications Laboratories both announced IP-focused contact center solutions today geared for organizations of different sizes, Avaya for the midmarket and Genesys for the ...
Genesys Telecommunications Laboratories, Inc., an Alcatel company, and Microsoft Corp. have introduced a combined solution that delivers converged enterprise communication services on existing and ...
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Over the next five months the Genesys telephony and desktop software will ...
MINNEAPOLIS--(BUSINESS WIRE)--Avtex, an end-to-end Customer Experience (CX) consulting firm, announced today its acquisition of Adapt Telephony Services, LLC, a contact center solutions provider based ...
Genesys® (http://www.genesys.com/uk), the global leader in omnichannel customer experience and contact centre solutions, is accelerating its worldwide cloud-based ...
Call center software maker Genesys Telecommunications is buying rival firm Interactive Intelligence Group for roughly $1.4 billion. Based in Indianapolis, Ind., Interactive Intelligence Group also ...
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