KINGSTON, N.Y. — The Ulster County Department of Emergency Services has launched a therapy dog program to support public safety telecommunicators in the Division of Emergency Communications (911), ...

JONESBORO, Ark. (KAIT) - Jonesboro dispatchers will now be able to tell 911 callers how to perform life-saving measures. The Emergency 911 Communication Center for Jonesboro and Craighead County ...

Taking 911 calls, remaining calm and talking someone through a crisis while relaying vital information to emergency responders is a tough job with high demands and often higher stakes. In dispatch ...

An emergency communications specialist who's still in training recently handled their first life-or-death 911 call.

CABELL COUNTY, W.Va. (WSAZ) - In an emergency, seconds matter. The difference between life and death is a thin line, and Cabell County 911 says they now have a tool to help aid response efforts. It’s ...