A consumer watchdog report found that complaints against airlines have continued to increase in 2023, despite improvements made on cancellations and delays. From lost baggage to late refunds, ...

Class-action settlements alone hit nearly $40 billion in 2024, marking the third consecutive, record-setting year in the category. Private TCPA (Telephone Consumer Protection Act) claims have also ...

Three of the most budget-friendly airlines in the U.S. generated the highest rate of passenger complaints, an analysis from the U.S. Public Interest Research Group (PIRG) finds. Researchers at PIRG ...

Consumers who have an issue with the actions of or a service provided by a public utility can file a complaint with the Department’s Consumer Affairs and Public Information Division (CAPI). CAPI staff ...

WITH AIRLINE COMPLAINTS. THE PENNSYLVANIA AG IS NOW JOINING A GROWING LIST OF ATTORNEYS GENERAL ACROSS THE COUNTRY, COLLECTING COMPLAINTS FROM CONSUMERS ABOUT AIRLINE TRAVEL. THE AVIATION CONSUMER ...