John Jokantas, the head of communications for the county’s 911 center, requested funds to get AI training for his dispatchers. Most people know pilots spend hours on a flight simulator before they ...

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is ...

BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...

Southeast Communications Center (SECOMM) is the central dispatching agency for nearly every agency in Benton and Franklin ...

SIX. METRO SAFE WILL NOW HAVE MEDICAL PROFESSIONALS ON STAFF TO CONSULT WITH 911 CALLERS, BUT BIG MEDICAL EMERGENCIES WILL STILL BE HANDLED BY DISPATCHERS. THEY’RE TRAINED TO HANDLE JUST ABOUT ...

LISBON–Columbiana County’s 911 advisory committee wants the monthly state tax on cellphones to be increased to help with additional dispatcher training expenses, and state Rep. Tim Ginter told them he ...

LANSING, Mich. (WLNS) – Ingham County leaders are currently discussing a possible half-million-dollar contract to ease the staffing shortage they’re dealing with at the 911 dispatch center. Ingham ...

After a Lake County Board vote last week over a Sheriff’s Office training funding item sparked a lengthy debate about the county’s 911 consolidation, Sheriff John Idleburg said the office is standing ...

Billie Shepperd was planning her daughter Sheila’s 60th birthday party in June 2020 when the phone rang. She had been imagining family members traveling from Washington, DC, to celebrate at the beach ...

Ingham County officials approved a plan to hire temporary part-time dispatchers for the understaffed 911 Central Dispatch Center. The Sheriff's Office is prioritizing local applicants with previous ...